Our Privacy Pledge
At Dylken Home Loans, we believe your financial journey should be built on a foundation of trust. We treat your personal data with the same discretion and care we would our own. We do not sell your data to “trigger lead” lists, and we are committed to being transparent about how we protect your information across Texas, Florida, Minnesota, and Colorado.
1. Information We Collect
To provide bespoke mortgage services, we collect information that identifies you (“Personal Information”), including:
- Identifiers: Name, postal address, email, phone number, and Social Security number (collected via secure application only).
- Financial Data: Income, credit history, assets, and employment details required for loan qualification.
- Digital Activity: IP address, browser type, and interaction with our website (collected via cookies).
We use cookies and similar technologies (such as analytics tools) to collect information about how you interact with our Website, including pages viewed and browser type. We use this information to improve site performance, enhance your experience, and understand how visitors use our services.
You can control cookies through your browser settings, but some features of the Website may not function properly without them.
2. How We Use Your Information
We use your data strictly to provide elite service and secure your financing:
- To process and fund your mortgage loan.
- To communicate updates regarding your application.
- To comply with state and federal lending regulations.
- SMS Policy: We use text messaging only for direct communication regarding your loan. We do not share your mobile opt-in data with third parties for marketing purposes.
3. Disclosure of Your Information
We do not sell, rent, or trade your personal information. We only share data with:
- Wholesale Lenders & Underwriters: To secure your specific loan approval.
- Service Providers: Such as appraisal companies, title companies, and credit bureaus.
- Legal Authorities: When required to meet federal or state regulatory audits.
4. A Note on “Trigger Leads”
Most big-box lenders trigger a “sale” of your data the moment your credit is pulled, resulting in dozens of unsolicited calls. Dylken Home Loans does not sell your information to these lists. Pro Tip: We highly recommend you visit OptOutPrescreen.com to stop other lenders from buying your data from the credit bureaus.
5. Your Rights in TX, FL, CO, & MN
These rights apply to residents of our licensed states to the extent required by applicable state privacy laws, including the Texas Data Privacy and Security Act and the Florida Digital Bill of Rights.
- Right to Access: You may request a copy of the personal data we hold about you.
- Right to Correct: You may request that we fix inaccurate information.
- Right to Delete: You may request that we delete your personal data (subject to federal record-keeping requirements for mortgage loans).
- Right to Opt-Out: You have the right to opt-out of any automated processing or targeted advertising.
6. Security of Your Data
We utilize industry-leading encryption and secure server protocols to protect your sensitive financial documents. Access to your data is restricted to authorized personnel who require it to facilitate your loan.
7. Contact Information
If you have questions regarding this policy or wish to exercise your data privacy rights, we are here to assist. Please reach out to us using the contact details provided in the footer below, or visit our Contact page for more options. We are committed to responding to all privacy inquiries promptly.
8. Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of the Website after we post any changes means you accept the updated policy.